Best Western Roker Hotel - Sunderland

Roker Terrace, Sunderland, United Kingdom, SR6 9ND  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Roker Hotel - Sunderland

Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Snack bar

Coffee shop

Fitness/ Gym

Exercise gym

Laundry
TV

Flat-screen TV

Overview

The excellent Best Western Roker Hotel offers en-suite rooms with a fantastic view over the North Sea. The hotel opened its doors in 1842 and was remodeled in 2011.

The property is 1300 meters away from National Glass Centre. Best Western Roker Hotel is within about 30 minutes' walk of the center of Sunderland.

The hotel is surrounded by bars, restaurants and a stadium.

Best Western Roker Hotel lies within 25 minutes’ drive to Newcastle airport.

Rooms

The property offers 43 guestrooms appointed with multi-channel TV, free wireless internet, a trouser press, coffee/tea makers and a separate toilet. Some rooms at Best Western Roker Hotel have a view over the sea. Bathrooms come with a hairdryer, a bathtub and a shower.

Eat & Drink

The authentic restaurant serves fine French meals. Guests are invited to the Cocktail bar to unwind with a drink. Located in a beach area, R Bar and Tavistock Thai China serve a wide range of meals.

Services

The venue offers room service, 24-hour front desk and newspaper service.

Relax

Parents will find cots and a game room for their children on-site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2011.  Number of rooms:   43.

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Facilities

General

  • Non-smoking property
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Luggage storage
  • Elevator
  • Currency exchange
  • Coffee shop
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Exercise gym

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Wedding services
  • Wake up service
  • Newspaper service

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Snack bar
  • Bar/ Lounge area

Meeting facilities

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Game room

Leisure facilities

  • Beach access

Room view

  • Sea view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Separate sitting area
  • Terrace
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Hair dryer
  • Room toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Data ports
  • AM/FM alarm clock

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

How to reach hotel

hotel Best Western Roker Hotel - Sunderland Sunderland location
Show big map »

Hotel Address:

Roker Terrace, Sunderland, United Kingdom, SR6 9ND

Get directions
City Center
  • Sunderland
    2.4 km
Airports
  • Bus stop
    11.0 km
Restaurants
  • Tavistock Thai China (cuisine: Thai, Asian fusion, Chinese)
    20 m
  • R Bar (cuisine: British)
    190 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of rooms:
    43

Hotel Awards

UKHOTEL AWARDSRecommendedSunderlandBest Western Roker Hotel

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Best Western Roker Hotel photos Exterior Hotel information
Standard Single Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Free internet access
  • Work desk
  • Telephone
  • Bathroom:Hair dryer
  • Toiletries
  • Toilet
  • Dining:Coffee/tea maker
  • Media:TV
  • Wake up service
  • Radio
Room Description:

Single room

Standard Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

Twin room sole use

Best Western Roker Hotel photos Exterior
Executive Room
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Free internet access
  • Work desk
  • Telephone
  • Bathroom:Hair dryer
  • Toiletries
  • Toilet
  • Dining:Coffee/tea maker
  • Media:TV
  • Wake up service
  • Radio
Room Description:

Our executive double bedded rooms are furnished to a high standard, with cozy beds, free Internet, flat screen TV, tea and coffee facilities and complimentary toiletries as a minimum, we are sure you will want to stay!

Best Western Roker Hotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Click the hotel to go to the main hotel page.

Route Planner
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What's nearby

Popular areas

  • City Center2.3 km

Places of interest

  • St Peters Church1.3 km
  • Sunderland Catholic Club Ltd2.3 km

Amusement

  • Fulwell Amusements900 m
  • Seldons Leisure World1.2 km
  • Go Bananas1.2 km
  • Jet Amusements1.3 km
  • Empire Sunderland1.9 km
  • Empire Cinemas Ltd1.9 km
  • Mecca Bingo Ltd2.3 km
  • Rileys American Pool & Snooker Club2.3 km
  • Quicksilver2.4 km
  • Snooker Pool Hall Cheemas American Pool & Snooker3.0 km
  • Gala Clubs3.0 km
  • Mason Amusements3.5 km

Stadiums

Museums

  • Queen Street Masonic Heritage Centre Ltd1.3 km
  • National Glass Centre1.3 km
  • Sunderland Museum2.6 km

Theaters

  • The Theatre Restaurant2.1 km
  • Sunderland Empire Theatre2.4 km

Local attractions

  • Monkwearmouth Station Museum1.7 km
    North Bridge Street, Sunderland
  • Mowbray Park2.5 km
    Burdon Rd, Sunderland
  • Ryhope Engines Museum6.5 km
    Waterworks Road, Sunderland
  • Sunderland Museum & Winter Gardens2.4 km
    Burdon Road, Sunderland
  • Marsden Beach6.4 km
    Marsden, South Shields

Near the hotel

  • Roker Park Conservation Area340 m
    Roker Park Road, Sunderland
  • National Glass Centre1.3 km
    Liberty Way, Sunderland

Restaurants nearby

  • Tavistock Thai China20 m

    Address: Roker Terrace - Best Western Roker Hotel
    Phone: 0191 567 1786

    62% likes this, based on 98 reviews
    Cuisine: Thai, Asian fusion, Chinese
    Price Range: GBP 24 - GBP 47

  • The Harbour view pub320 m

    Address: Harbour View

    74% likes this, based on 30 reviews
    Cuisine: English

  • MarinaVista Ristorante500 m

    Address: 3rd Floor, Marine Activity Centre
    Phone: (0191) 510 0600

    60% likes this, based on 84 reviews
    Cuisine: Italian, Mediterranean, Vegetarian
    Price Range: GBP 1 - GBP 23

  • R Bar190 m

    Address: Roker Terrace, Best Western Roker Hotel, Sunderland, Tyne & Wear, SR6 9NB

    74% likes this, based on 21 reviews
    Cuisine: British

  • The Snow Goose460 m

    Address: Marine Activities Centre

    75% likes this, based on 31 reviews
    Cuisine: British

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of rooms:
    43

Hotel Awards

UKHOTEL AWARDSRecommendedSunderlandBest Western Roker Hotel

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in United Kingdom

Use Badge

Hotels nearby

Best Western Roker Hotel Reviews

Guest reviews are submitted by our customers after their stay at Best Western Roker Hotel

Average guest rating

6.6out of 10
Good
Based on 94 reviews

Guest reviews

  • Single
    5.0

    I chose it because I could walk to and from metro (bit of exercise b4 n after work). The Italian restaurant is good, felt comfortable eating there alone. Good to get free Internet (this time I had reception - unlike in room last time I stayed).

    I've stayed twice and both times the shower was leaky, the room was too hot and leaving window open let in too much noise. Hotel generally v noisy, v creaky floors, no soundproofing. Cleaner changes towels everyday despite my hanging them up neatly, not Eco friendly. No recycling bins. Reception is slow, always a wait

  • Group of friends
    5.4

    The food was very good

    One of our rooms was in the basement and was not up to the standard of rooms normally given

  • Group of friends
    9.2

    The reception staff were very very accommodating and moved 3 of us to the family room which had lots more space. Also breakfast staff again were very lovely as we were in a rush once more to join a queue very early for a concert. They served us very quickly and they were all very friendly.

    ...the only problem I had was being woken at 4.30am by a crying toddler.... To whom no one seemed to go to to comfort..... For 2 hrs! Not the fault of the hotel I know.

  • Couple
    6.4

    The bar area was nice and hotel on sea front and short taxi ride from sunderland nightlife

    Worst thing about my stay was the poor breakfast, no beans, eggs toms left, when we arrived and took a while to b replaced warm oj. we also dined at the thia china on the evening of our stay and the amount of time we waited for out meal was unreal about an hour between starter and main

  • Older travelers
    5.8

    Bar and catering staff helpful and friendly. Reception staff were under training and were unable, without consulting a more experienced staff member, to answer even the simplesrt question. Not a complaint, as we all have to learn when starting a new job. Parking was ample and the location is excellent.

    Our room, no 123. It was far too small for two guests, as was the bed. The room was clearly intended for one person, as there was only one set of towels. When the towels were changed on our second day, we were again supplied with only one set, as presumably this is the normal practice for the chambermaid servicing room123. We felt the charge for room 123 was far too high for the space and comfort it offered. The continental breakfast was extremely poor with very little choice. The 'full breakfast' appeared to be OK, but we never eat a 'full breakfast'. If you advertise a continental breakfast, then you ought to provide one.

  • Single
    10.0

    very clean,comfortable room and the staff could not have been more helpful,had a very enjoyable stay,will be going back when i visit sunderland next spring.

    no problems with anything apart from the north east weather!

  • Older travelers
    7.0

    Nice modern rooms and the whole hotel looks refurbished. Room size sufficient. Bathroom size also very good.

    No shampoo in bathroom.

  • Older travelers
    5.4

    Location

    Noise from music in bar until 0115 am (no notification on website or by reception on arrival)

  • Couple
    7.0

    Very nice decor, and close to Roker Beach so had a nice view. Staff were extremely friendly and helpful. Parking was available onsite which was a bonus. Hotel had free Wi-Fi also. Breakfast was a full english buffet which was really good.

    Chose this hotel to get a sea view, however room I actually got was down in the basement somewhere, which was not a big deal as it was a 1 night stay but would suggest anyone else booking to phone in advance to ensure you get a room with a decent view - then it would be worth the price you pay for a double room. Also expect it to be busy during holidays as they seem to use the hotel as a wedding venue.

  • Older travelers
    7.4

    Stayed in the executive premier room with sea views and breakfast. Lovely room, super breakfast and stunning view, lived up to expectations. First class 3 star hotel. Recommended. If you want to delve a little deeper, some of the diy maintenance around the hotel could do with a little updating.

    There was nothing we could fault, you get what you pay for and it's a very good 3 star hotel.

  • Group of friends
    9.2

    Everything except, see below

    Room was far too hot. No radiators on but hot water pipes running through room all time. All of our party said the same thing

  • Single
    4.2

    Definitely does not deserve its 3 stars and poor vitrine for Best Western. It is a good hotel for those wanting to experience a local pub (part of same building) and ambiance but definitely not for business traveller.

  • Older travelers
    7.8

    Location superb and service and facilities excellent

  • Single
    8.8

    Friendly staff, pleasant room, good breakfast, very good value.

  • Single
    8.2

    I like the hotel rooms. Breakfast is good. The dining staff are excellent.

    I booked a wake up call and didn't get it, so could have overslept.

How to reach hotel

hotel Best Western Roker Hotel - Sunderland Sunderland location
Show big map »

Hotel Address:

Roker Terrace, Sunderland, United Kingdom, SR6 9ND

Get directions
City Center
  • Sunderland
    2.4 km
Airports
  • Bus stop
    11.0 km
Restaurants
  • Tavistock Thai China (cuisine: Thai, Asian fusion, Chinese)
    20 m
  • R Bar (cuisine: British)
    190 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of rooms:
    43

Hotel Awards

UKHOTEL AWARDSRecommendedSunderlandBest Western Roker Hotel

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in United Kingdom

Use Badge