Best Western Roker Hotel - Sunderland

Roker Terrace, Sunderland, United Kingdom, SR6 9ND  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Roker Hotel - Sunderland

Paid Wi-Fi
Parking

Parking on request

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Snack bar

Coffee shop

Fitness/ Gym

Exercise gym

Laundry
TV

Flat-screen TV

Overview

The 3-star Best Western Roker Hotel boasts close proximity to Arbeia Roman Fort and Museum, North East Aircraft Museum and Sunderland Museum & Winter Gardens just 2.4 km away. Renovated in 2011, the stylish hotel has welcomed guests since 1842.

The venue is conveniently positioned not far from stunning beaches. Just 30 minutes' walk from Sunderland city center.

The hotel is surrounded by bars, restaurants and a stadium.

Best Western Roker Hotel lies within 25 minutes’ drive to Newcastle airport.

Rooms

The property offers en-suite rooms equipped with multi-channel TV, free Wi-Fi, a trouser press, coffee/tea makers and a separate toilet and feature a fantastic view over the sea. Guests will admire views across the North Sea from the rooms. For more comfort a shower, a bathtub and a hairdryer are provided.

Eat & Drink

At the authentic restaurant guests can enjoy French cuisine. Guests can savor cocktails, ales and spirits in the café bar. Tavistock Thai China and The Harbour view pub are situated in a beach area, about 50 meters from the venue.

Services

The venue offers room service, 24-hour reception and newspaper service.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2011.  Number of rooms:   43.

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Facilities

General

  • Non-smoking property
  • Paid Wi-Fi
  • Parking on request
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Luggage storage
  • Elevator
  • Currency exchange
  • Coffee shop
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Exercise gym

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Wedding services
  • Newspaper service

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Snack bar
  • Bar/ Lounge area

Meeting facilities

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Game room

Leisure facilities

  • Beach access

Room view

  • Sea view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Separate sitting area
  • Terrace
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Hair dryer
  • Room toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Data ports
  • AM/FM alarm clock

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • There are no extra beds provided in a room. 

How to reach hotel

hotel Best Western Roker Hotel - Sunderland Sunderland location
Show big map »

Hotel Address:

Roker Terrace, Sunderland, United Kingdom, SR6 9ND

Get directions
City Center
  • Sunderland
    2.4 km
Airports
  • Bus stop
    11.0 km
Restaurants
  • Tavistock Thai China (cuisine: Thai, Asian fusion, Chinese)
    20 m
  • R Bar (cuisine: British)
    190 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of rooms:
    43

Hotel Awards

UKHOTEL AWARDSRecommendedSunderlandBest Western Roker Hotel

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Small Double Room
Bed type: Double bed
Size: 10 m²
Check Prices
— Less information+ More information
Executive Double Room
Bed type: Double bed
Size: 1 m²
Check Prices
— Less information+ More information

Deluxe|Executive Room, 1 Double Bed, Non Smoking

How to reach hotel

hotel Best Western Roker Hotel - Sunderland Sunderland location
Show big map »

Hotel Address:

Roker Terrace, Sunderland, United Kingdom, SR6 9ND

Get directions
City Center
  • Sunderland
    2.4 km
Airports
  • Bus stop
    11.0 km
Restaurants
  • Tavistock Thai China (cuisine: Thai, Asian fusion, Chinese)
    20 m
  • R Bar (cuisine: British)
    190 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of rooms:
    43

Hotel Awards

UKHOTEL AWARDSRecommendedSunderlandBest Western Roker Hotel

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in United Kingdom

Use Badge

Best Western Roker Hotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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What's nearby

Popular areas

  • City Center - 2.3 km

Places of interest

  • St Peters Church - 1.3 km
  • Sunderland Catholic Club Ltd - 2.3 km

Amusement

  • Fulwell Amusements - 900 m
  • Go Bananas - 1.2 km
  • Seldons Leisure World - 1.2 km
  • Jet Amusements - 1.3 km
  • Empire Cinemas Ltd - 1.9 km
  • Empire Sunderland - 1.9 km
  • Rileys American Pool & Snooker Club - 2.3 km
  • Mecca Bingo Ltd - 2.3 km
  • Quicksilver - 2.4 km
  • Snooker Pool Hall Cheemas American Pool & Snooker - 3.0 km
  • Gala Clubs - 3.0 km
  • Mason Amusements - 3.5 km

Stadiums

Museums

  • Queen Street Masonic Heritage Centre Ltd - 1.3 km
  • National Glass Centre - 1.3 km
  • Sunderland Museum - 2.6 km

Theaters

  • The Theatre Restaurant - 2.1 km
  • Sunderland Empire Theatre - 2.4 km

Local attractions

  • Monkwearmouth Station Museum - 1.7 km
    North Bridge Street, Sunderland
  • Mowbray Park - 2.5 km
    Burdon Rd, Sunderland
  • Ryhope Engines Museum - 6.5 km
    Waterworks Road, Sunderland
  • Sunderland Museum & Winter Gardens - 2.4 km
    Burdon Road, Sunderland
  • Marsden Beach - 6.4 km
    Marsden, South Shields

Near the hotel

  • Roker Park Conservation Area - 340 m
    Roker Park Road, Sunderland
  • National Glass Centre - 1.3 km
    Liberty Way, Sunderland

Restaurants nearby

  • Tavistock Thai China - 20 m

    Address: Roker Terrace - Best Western Roker Hotel
    Phone: 0191 567 1786

    62% likes this, based on 98 reviews
    Cuisine: Thai, Asian fusion, Chinese
    Price Range: GBP 25 - GBP 49

  • The Harbour view pub - 320 m

    Address: Harbour View

    74% likes this, based on 30 reviews
    Cuisine: English

  • MarinaVista Ristorante - 500 m

    Address: 3rd Floor, Marine Activity Centre
    Phone: (0191) 510 0600

    60% likes this, based on 84 reviews
    Cuisine: Italian, Mediterranean, Vegetarian
    Price Range: GBP 1 - GBP 24

  • R Bar - 190 m

    Address: Roker Terrace, Best Western Roker Hotel, Sunderland, Tyne & Wear, SR6 9NB

    74% likes this, based on 21 reviews
    Cuisine: British

  • The Snow Goose - 460 m

    Address: Marine Activities Centre

    75% likes this, based on 31 reviews
    Cuisine: British

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of rooms:
    43

Hotel Awards

UKHOTEL AWARDSRecommendedSunderlandBest Western Roker Hotel

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in United Kingdom

Use Badge

Hotels nearby
Roomzzz Newcastle
4 stars
17 km

Best Western Roker Hotel Reviews

Guest reviews are submitted by our customers after their stay at Best Western Roker Hotel

Average guest rating

6.6out of 10
Good
Based on 94 reviews

Guest reviews

  • Single
    5.0

    I chose it because I could walk to and from metro (bit of exercise b4 n after work). The Italian restaurant is good, felt comfortable eating there alone. Good to get free Internet (this time I had reception - unlike in room last time I stayed).

    I've stayed twice and both times the shower was leaky, the room was too hot and leaving window open let in too much noise. Hotel generally v noisy, v creaky floors, no soundproofing. Cleaner changes towels everyday despite my hanging them up neatly, not Eco friendly. No recycling bins. Reception is slow, always a wait

  • Group of friends
    5.4

    The food was very good

    One of our rooms was in the basement and was not up to the standard of rooms normally given

  • Group of friends
    9.2

    The reception staff were very very accommodating and moved 3 of us to the family room which had lots more space. Also breakfast staff again were very lovely as we were in a rush once more to join a queue very early for a concert. They served us very quickly and they were all very friendly.

    ...the only problem I had was being woken at 4.30am by a crying toddler.... To whom no one seemed to go to to comfort..... For 2 hrs! Not the fault of the hotel I know.

  • Couple
    6.4

    The bar area was nice and hotel on sea front and short taxi ride from sunderland nightlife

    Worst thing about my stay was the poor breakfast, no beans, eggs toms left, when we arrived and took a while to b replaced warm oj. we also dined at the thia china on the evening of our stay and the amount of time we waited for out meal was unreal about an hour between starter and main

  • Older travelers
    5.8

    Bar and catering staff helpful and friendly. Reception staff were under training and were unable, without consulting a more experienced staff member, to answer even the simplesrt question. Not a complaint, as we all have to learn when starting a new job. Parking was ample and the location is excellent.

    Our room, no 123. It was far too small for two guests, as was the bed. The room was clearly intended for one person, as there was only one set of towels. When the towels were changed on our second day, we were again supplied with only one set, as presumably this is the normal practice for the chambermaid servicing room123. We felt the charge for room 123 was far too high for the space and comfort it offered. The continental breakfast was extremely poor with very little choice. The 'full breakfast' appeared to be OK, but we never eat a 'full breakfast'. If you advertise a continental breakfast, then you ought to provide one.

  • Single
    10.0

    very clean,comfortable room and the staff could not have been more helpful,had a very enjoyable stay,will be going back when i visit sunderland next spring.

    no problems with anything apart from the north east weather!

  • Older travelers
    7.0

    Nice modern rooms and the whole hotel looks refurbished. Room size sufficient. Bathroom size also very good.

    No shampoo in bathroom.

  • Older travelers
    5.4

    Location

    Noise from music in bar until 0115 am (no notification on website or by reception on arrival)

  • Couple
    7.0

    Very nice decor, and close to Roker Beach so had a nice view. Staff were extremely friendly and helpful. Parking was available onsite which was a bonus. Hotel had free Wi-Fi also. Breakfast was a full english buffet which was really good.

    Chose this hotel to get a sea view, however room I actually got was down in the basement somewhere, which was not a big deal as it was a 1 night stay but would suggest anyone else booking to phone in advance to ensure you get a room with a decent view - then it would be worth the price you pay for a double room. Also expect it to be busy during holidays as they seem to use the hotel as a wedding venue.

  • Older travelers
    7.4

    Stayed in the executive premier room with sea views and breakfast. Lovely room, super breakfast and stunning view, lived up to expectations. First class 3 star hotel. Recommended. If you want to delve a little deeper, some of the diy maintenance around the hotel could do with a little updating.

    There was nothing we could fault, you get what you pay for and it's a very good 3 star hotel.

  • Group of friends
    9.2

    Everything except, see below

    Room was far too hot. No radiators on but hot water pipes running through room all time. All of our party said the same thing

  • Single
    4.2

    Definitely does not deserve its 3 stars and poor vitrine for Best Western. It is a good hotel for those wanting to experience a local pub (part of same building) and ambiance but definitely not for business traveller.

  • Older travelers
    7.8

    Location superb and service and facilities excellent

  • Single
    8.8

    Friendly staff, pleasant room, good breakfast, very good value.

  • Single
    8.2

    I like the hotel rooms. Breakfast is good. The dining staff are excellent.

    I booked a wake up call and didn't get it, so could have overslept.

How to reach hotel

hotel Best Western Roker Hotel - Sunderland Sunderland location
Show big map »

Hotel Address:

Roker Terrace, Sunderland, United Kingdom, SR6 9ND

Get directions
City Center
  • Sunderland
    2.4 km
Airports
  • Bus stop
    11.0 km
Restaurants
  • Tavistock Thai China (cuisine: Thai, Asian fusion, Chinese)
    20 m
  • R Bar (cuisine: British)
    190 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of rooms:
    43

Hotel Awards

UKHOTEL AWARDSRecommendedSunderlandBest Western Roker Hotel

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in United Kingdom

Use Badge